Refund Policy

Effective Date: [auto]

1) Overview

At Alpha Peptides, customer satisfaction is important to us. This Refund Policy explains how we handle returns, refunds, and cancellations for purchases made through our website https://alpha-peptides.com.

2) Returns & Refund Eligibility

• Due to the nature of our products, all sales are final. For safety, quality control, and regulatory reasons, we cannot accept returns of peptides or other research products once they have left our facility.
• Refunds are only considered in cases where:
  • The product arrives damaged or defective.
  • The wrong item was shipped.
  • The order was canceled prior to fulfillment and shipment.

3) Damaged or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with your order number and clear photos of the issue. We will review the claim and, if approved, arrange a replacement or issue a refund to your original payment method.

4) Order Cancellations

Orders may be canceled only if they have not yet been processed or shipped. Once an order has been fulfilled and tracking has been issued, it cannot be canceled or refunded.

5) Refund Processing

• Approved refunds will be processed back to the original payment method.
• Depending on your payment provider, refunds may take 5–10 business days to appear in your account.
• Shipping fees are non-refundable except in cases of our error.

6) Exceptions

Please note that for compliance and safety reasons, we cannot issue refunds or accept returns on opened or used products under any circumstances.

7) Contact Us

If you have questions about this Refund Policy or believe you are eligible for a refund, contact us at peptidesalpha@gmail.com with your order details.

Last updated on [auto].